The first to apologize is the bravest. The first to forgive is the strongest. The first to forget is the happiest. Unknown
Have you recently felt the need to apologize? What are you waiting for? Here are a few tips to help you move along:
—First, remember that you’re apologizing for YOUR part in what happened. Keep the focus on yourself and don’t blame-shift.
—Before you apologize (in person, I hope), write down what the person you’re going to address might be feeling. Just thinking about the other person’s feelings and needs elicits empathy and puts you in a more authentic place for an apology.
—Allow the person to whom you’re speaking respond without interrupting or defending yourself.
—Let her know you’ve made an effort to understand her viewpoint.
—Don’t expect forgiveness. You’re apologizing to let her know you’re sorry, not to be resolved from your guilt.
—Tell her how you’ll act differently going forward
Affirmation: My apology will show integrity and emotional maturity.
Coaching questions: Are there people in your life who deserve an apology? What’s keeping you from making one?
